Our core support services go above and beyond the typical support services.
Website Security. We fully understand the critical nature of making sure your website is available to your audience when they need it. We pay close attention to your website’s security, making sure that your website environment is fully protected with security software, and monitored daily for potential issues. We act immediately to all security alerts and threats.
Website Updates. Website updates are exceptionally important. Our update and patch process is always planned, and includes a fall back plan. We only start a website update process once we are confident that we can return the website to its original state. In addition to this, our updates are typically planned outside your core business day, to prevent disruption to your business.
Preventative Maintenance. Performing preventative maintenance is central making sure your website technology stays up and running. Our preventative maintenance tasks typically include: database optimization, space management, bandwidth utilization, service expiration, etc.
Search Console. It’s essential that your site is seen and indexed correctly with Google and other search engines. Part of maintenance packages includes monitoring Google’s search console. If anything out of the norm is detected from Google’s perspective, we would typically fix immediately or bring to your attention.
Status & Recommendations. If we detect items that require attention, and they are not part of your maintenance and support services package, we would bring the information to your attention.
Our technical engineers can help keep your website and related technology healthy. Please contact us to see how we can help.